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Support Starter Agency - OpenCart Greece

You start as an agency? The Starter Agency package is ideal for new OpenCart development teams.

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If this is about an invoice, renewal, or abuse report, use the matching route.

Billing and renewals Invoices, payment issues, renewals, and account changes. Go to billing contact Technical support Problems, feature requests, and store-specific questions. Use the guided questionnaire Report abuse Unauthorized use, policy issues, or misuse of our products. Open the abuse report

Form-first support

Tell us what is happening

Answer a few questions and the workflow will narrow the issue before it reaches our team.

Fill in the form and we'll answer you soon. We will guide you with a few questions to better understand what you need.

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Step 1: Your email

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Your email:

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Enter a valid email address in the name@domain.gr format

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Step 2: How can we help you?

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How can we help you?

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Step 3: What is your website domain?

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What is your website domain?

Select one of your domains or select "Other domain" to enter new

Enter your website domain, e.g. www.mydomain.gr

Active Support Assistance

The domain covered by an active support package.

Plan:

Support Assistance

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Step 4: What's the pricing thing?

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What's the pricing thing?

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Step 5: Invoice number (if applicable):

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Invoice number (if applicable):

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Step 6: What kind of work/service are you interested in?

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What kind of work/service are you interested in?

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Step 7: Who is your current hosting provider?

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Who is your current hosting provider?

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Step 8: What are the specs of your current hosting package?

Please provide detailed information for what are the specs of your current hosting package?

What are the specs of your current hosting package?

Please describe your subject in detail

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Step 9: How much do you pay today and on which billing period?

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How much do you pay today and on which billing period?

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Step 10: What must stay the same or improve in the new offer?

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What must stay the same or improve in the new offer?

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Step 11: What is your question about?

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What is your question about?

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Step 12: Which OpenCart version are you running?

Type your answer for which opencart version are you running?

Which OpenCart version are you running?

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Step 13: Which theme or extension is involved, if any?

Type your answer for which theme or extension is involved, if any?

Which theme or extension is involved, if any?

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Step 14: Paste the exact error text, if one is shown

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Step 15: Send a log excerpt or tell us where the relevant failure can be found

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Step 16: How urgent is your request?

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How urgent is your request?

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Step 17: Describe your issue or request in more detail:

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Step 18: Confirmation

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Do you have an emergency?

If you haven't already support contract with us, you can use the special questionnaire for faster help.

Use the support questionnaire

Direct contact details

Name

Custom Services Limited (OpenCart Greece)

VAT number: GB-245421426

Address

10 Holloway Lane, OX29 0AU, United Kingdom

Hours of Operation

Monday - Friday: 9am - 5pm

Saturday - Sunday: Closed

Billing contact Report abuse Support questionnaire

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